The terms on which Dojo Kit sells.

Who is selling

WorkoutZone (Pty) Ltd, registration number 2016/498076/07, VAT number 4380320731. Unit 2, Edward Place, Edward Avenue, Hennopspark 0157, South Africa.

Contact: meg.booyens@workoutzone.co.za.

Prices

Prices are in rand and include VAT at 15%. The VAT on each invoice is shown on it. The prices are for the goods only. The freight from our supplier in Cape Town to the dojo is not in them and is invoiced separately, as set out below.

Ordering and the invoice

1. When you place an order we issue and email you the tax invoice for the goods. It shows our details, the invoice number, the date, what you ordered, the total and the VAT and our bank details.
2. You pay the invoice by EFT, using the invoice number as the payment reference, and email us your proof of payment.
3. Once we have confirmed your payment we put your goods on a batch order with our supplier, together with other orders. Until then we have not ordered them. Our contract with you for the goods is concluded when we confirm your payment.
4. The price on your invoice is the price you pay for the goods, even if the supplier's price changes before we order them.
5. An invoice that is not paid within 7 days of being issued is cancelled automatically, and the order with it. Nothing is owed on a cancelled order. We remind you by email before that. You may also cancel an unpaid order at any time by writing to us.

Availability

We do not keep stock. We order your goods from our supplier after you have paid. Where this website shows what the supplier reported, it says when that was read and it is not a promise: availability is only confirmed when we place your order. If we cannot get an item you have paid for, we tell you and refund what you paid for it in full.

Freight and collection

• The prices are for the goods only. Freight from our supplier in Cape Town to the dojo is not included: it is shared across the batch order we place with the supplier, it applies to every order (including one you collect), and it is invoiced to you separately after we have placed the order.
• We tell you this before you place the order, in the bag, on the order form and on the invoice, and you tick that you understand it. The freight invoice states your share in rand, with the VAT.
• If you do not want to go ahead once you see the freight, tell us within 3 days of the date on the freight invoice and before you pay it. We will cancel your order and refund in full what you paid for the goods.
• Collect from Unit 1, 110 Edward Ave, Hennopspark, Centurion 0157 once your goods have arrived at the dojo and we have told you. There is no further charge above your share of the freight.
• We do not deliver to your own address: goods are collected from the dojo.
• Our supplier normally despatches an order the same day when the payment and proof of payment reach it before 12:00 and the next day after that, and its courier normally takes 2 to 4 business days to reach the dojo, depending on the area. These are the supplier's usual times, not promises. We place orders with the supplier in batches, so we tell you what we know when we place the batch order and when your goods arrive.
• If we do not make your goods available to collect within a reasonable time, you may cancel and we refund what you paid in full.

Wrong size, faults, exchanges and cancelling

• Please tell us about a problem or a wrong size within 3 days of the day we tell you your goods have arrived, so that we can take it up with our supplier quickly. Email us with your order reference and what is wrong, and we tell you what happens next before you send anything back. This does not limit your legal rights, including for a fault you find later.
• An exchange for a different size or colour is handled with our supplier and depends on what it can supply. Please ask for a change-of-mind exchange within 14 days of the day we tell you your goods have arrived: after that we cannot arrange one.
• If an item you ordered is not available from the supplier in an alternative brand or size, we refund what you paid for it.
• Nothing here limits your legal rights. Goods that are faulty or are not what you ordered can be repaired, replaced or refunded under the Consumer Protection Act; the warranty the Act gives applies; and where the law gives you the right to cancel an online purchase of goods within 7 days of receiving them, you may use it. Ask us if you are unsure whether it applies to your order.
• Refunds are paid to the bank account you paid from, as soon as we can and within the time the law requires, and we tell you when we have made the payment.

Photographs and descriptions

Photographs and descriptions are the supplier's own. The item may differ slightly from the photograph.

Privacy

How we use your personal information is in the privacy notice.

These terms are a plain-language statement of how this shop works. They are provisional until reviewed by the seller's attorney.